Latest In: in-store experience
brick and mortar delivery Dotcom Distribution Doug Sternberg e-commerce in-store experience inventory fulfillment Retail TouchPoints RTP blog store strategy
By Doug Sternberg, EVP Of Client Strategy at Dotcom Distribution Although e-Commerce generates huge sales volumes for many…
Executive Viewpoints
August 26
Control Group in-store experience Kate Spade Saturday Kyle Andrew retail Retail TouchPoints
Kate Spade Saturday, a women’s clothing and accessories brand startup, has partnered with Control Group, an innovation strategy,…
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March 26
Best Buy Canada customer service in-store experience IT footprint line-busting mobile pos Motorola Solutions mPOS smartphones tablets
An increasing number of retailers are planning to test and adopt mobile POS during 2013. A recent Motorola…
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March 1
apple Cache Carin van Vuuren daily news e-commerce in-store experience iOS mobile omnichannel smartphones tablets usablenet
Today’s hyper-connected omnichannel consumers jump from one touch point to the next throughout the day, while browsing inventory,…
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January 18
A.T. Kearney Aberdeen Group best buy Bob Willett Christina Heggie Christopher Krywulak connected consumer connected consumer series consumers customer data customer engagement customer experience Customer loyalty customer satisfaction customer service Facebook Forrester Research Gary Schwartz Google Impact Mobile in-store experience iQmetrix Jump.ca Katalyst Group Kevin Permenter Kris Parker loyalty programs Mary Anna Gunn merchandising merchandising decisions mobile mobile app mobile technology Motion Computing National Retail Federation NRF12 online experience personalized offers Pinterest Retail Systems Research Retail TouchPoints RSR Research Scott Knaul social media social shopper Steve Rowen store variability Tesco user friendly workforce management
Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in…
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July 3
Boston Retail Partners customer engagement Dennis Allen in-store experience inventory optimization Ken Morris multichannel pos retail Retail TouchPoints shopping experience SmarterRetail webinar
In a recent webinar hosted by Retail TouchPoints and sponsored by IBM, panelists Ken Morris of Boston…
Executive Viewpoints
June 12
customer experience HP in-store experience point of service POS solutions retail
HP announced today the upcoming release of HP RP7, an all-in-one retail solution featuring assisted selling and checkout…
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May 9
Bronto software cross-channel email engagement Facebook in-store in-store experience mobile online QR Codes SMS social social media Twitter
The key to a successful cross-channel strategy relies on retailers’ ability to “connect the dots” between online initiatives…
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April 11
customer satisfaction discount retail in-store experience Kohl's Marshalls Netbase SAP
Discount retailers are competing more intensely than ever to win consumer loyalty and dollars. Although diverse merchandise and…
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March 2