Latest In: in-store experience

Stores Represent a ‘Second Act’ for M.M.LaFleur’s Burgeoning Resale Program

M.M.LaFleur has garnered a loyal following for its elevated essentials and fashionable workwear. With best-sellers ranging from a…

Why HOKA Raced to Midtown for its First Global Flagship

Initially a cult classic among runners and exercise fiends, HOKA is now undeniably a mainstream phenomenon. In fact,…

How Yuppy Puppy is Creating a Luxe Space Pet Parents Love

Design Exec: Understanding Human Nature is ‘Terra Firma’ in a Fast-Changing Retail Industry

Phil Otto considers himself a bit of a nomad. He works remotely on a small farm in Ohio,…

Solving the Shopping Mall ‘Identity Crisis’ with Community Data and Careful Curation

Malls were once the nucleus of “shopping culture.” They were core destinations for all things retail; where families…

UPDATED: Amazon Fresh Expands Delivery to Non-Prime Members, Rolls Out New Store Model

This story was first published on Aug. 2, 2023, and was update with additional details on Nov. 10,…

What Gen Z Expects from In-Store Experiences: Shared Values and Community Connections

Even though “digitally native” is on the short list for describing Gen Z, its members are most certainly…

Foot Locker Continues Shift to Community Stores with New Chicago Location

Foot Locker has opened its new community-focused store at the Chatham Ridge Shopping Center in Chicago. The exterior…

Is it Too Late for JCPenney to ‘Make it Count’? Inside the Retailer’s $1B Turnaround Plan

JCPenney is self-funding its latest turnaround plan, which includes a reinvestment in its core customer and a more…