UK Home Improvement Retailer Upgrades Omnichannel Customer Experience
Wickes, a 256-store UK home improvement retailer, will upgrade both in-store and omnichannel customer interactions with a chainwide…
News November 18
Latest In: hybris
How To Crack The Social Advocacy Code
In today’s digital, on-demand economy, consumers have access to more information on products, brands and services. As a…
Features August 21Opting In To Subscription Services
By Fergus O’Reilly, hybris and SAP Customer Engagement & Commerce What used to be a pricing model limited…
Executive Viewpoints June 18
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Don’t Put All Your Eggs In Alibaba’s Basket
By Stefan Schmidt, hybris In one of the most hotly anticipated IPOs of the last few years, this…
Executive Viewpoints October 3
What The Walmart.com Revamp Means For Mid-Market E-Retailers
Big changes are underway at the world’s largest big-box chain. Wal-Mart will be rolling out a more personalized…
Executive Viewpoints September 29
Tommy Bahama Launches New Online Outlet Experience
In the midst of a five-year plan for omnichannel growth, Tommy Bahama has made a series of investments…
Features June 4SAP To Acquire SeeWhy
SAP AG has announced the intention to acquire behavioral marketing solutions provider SeeWhy to complement its hybris customer…
News May 203 Ways Online Retailers Are Failing Their Customers
By Rick Chavie, VP of OmniCommerce,hybris Consumers are generally happy about the state of today’s retail marketplace.…
Executive Viewpoints March 31Three Ways To Capitalize On Global Holiday Sales After December 25
By Rick Chavie, VP of OmniCommerce at hybris Most U.S. retailers are focused on ramping up sales during November…
Executive Viewpoints December 20Top Stories
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