Latest In: human connection

Starbucks CEO: Retail Tech Advances Should Support, Not Replace, The Human Connection

Kevin Johnson stresses the importance of human connection as a chief value proposition for Starbucks at NRF2020.

Features January 14

Top Takeaways From NRF2019: Humans Remain Essential, AI May Not Have All The Answers

The NRF 2019 Big Show saw some of retail’s biggest names, including Walmart, Target, Kroger and Alibaba, offer a glimpse…

Executive Viewpoints January 23