Holiday Season 2017: A ‘State of the Union’ For E-Commerce Site Performance
The 2017 holiday season was notable due to its strong e-Commerce site performance (speed, availability), with clear signs…
Executive Viewpoints February 13
Latest In: #holiday17
Key Trends From The 2017 Holiday Shopping Season
The 2017 holiday shopping season was record-breaking. Black Friday sales alone totaled $5 billion — with customers spending…
Executive Viewpoints January 29
Does The 5.5% Holiday Sales Increase Signal A 2018 Retail Rebound?
While 2017 was arguably a year of turmoil for retailers, the industry managed to end on a high…
Features January 28
Sponsored
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Holiday Hiring Subsides: Retail Jobs Decline 20,000 During December
Despite a successful season that saw sales jump 4.9%, retailers actually shed workers during the holiday. Retail industry…
News January 8
EBay Deploys Chatbots To Ease Holiday Gift-Giving Stress
Gift-giving can be an arduous and stressful process, but throughout the 2017 holiday season, eBay sought to help…
Features January 8
5 Learnings From The Holiday Season And What It Means For 2018
Holidays 2017 marked the beginning of something new — a collective effort by retail and retail technology to…
Executive Viewpoints January 4
51% Of Shoppers Avoid Retailers With Strict Return Policies
As the holiday season concludes, retailers now must manage an influx of returns. This period is critical in…
News January 2Amazon’s Happy Holiday: Over 4 Million Try Prime During A Single Week
Amid a strong showing for retail this holiday season, Amazon once again gleamed just a little more brightly…
News December 26Holiday Sales Jump 4.9%: Largest One-Year Improvement Since 2011
While coverage of the “retail apocalypse” dominated 2017, the industry is closing out the year on a high…
News December 26Top Stories
Latest Podcasts
Latest Resources
