NRF: For Every $1B in Sales, Retailers Incur $166M in Returns
Approximately 16.6% of all U.S. retail sales in 2021, or $761 billion in merchandise, will be returned this…
News January 28
Latest In: holiday 2021
Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season
Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing…
Features January 10
CS Hudson Offers Homeless Children a Memorable Holiday With Immersive Pop-Up Experience
CS Hudson recently hosted its fourth annual Live. Love. Laugh., an immersive retail experience, to benefit the children…
News January 3
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
How These Three Pillars Can Soften the Bullwhip Effect in Your Supply Chain
Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and…
Executive Viewpoints December 9
How Your Brand Can Reward Holiday Shopping Procrastinators
It’s become known as Panic Saturday. You know the one, that final Saturday before Christmas when all the…
Executive Viewpoints December 8
NRF: Holiday Season on Track to Beat Original Forecast; Growth Could Reach 11.5% over 2020
Despite supply chain disruptions, inflation and the new COVID-19 Omicron variant, the National Retail Federation is now saying…
News December 7
Why Ecommerce Retailers Need an Open Relationship with Their Shippers this Holiday Season
Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. The performance…
Executive Viewpoints December 6
Cyber Week 2021 Was Slow, but Retail is Still on Track for a Record-Breaking Holiday Season
In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its…
Features December 1
Gift Card Purchases Up 414% as Americans Shift to ‘Buy Now, Shop Later’ Mindset
Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to…
News November 29Top Stories
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