Latest In: genAI

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[RTP] Gartner Emily

Gartner’s Emily Weiss on How Holiday Shoppers Are Using GenAI for Inspiration, Not Automation: RetailTouchPoints.com Q&A

Key takeaways Consumers are using GenAI primarily for holiday gift inspiration and price comparison, but they still want…

Features October 27
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Deloitte Holiday Spending Rise 4% Gen Z Millennials

Deloitte: Holiday Spending to Rise 4% as Gen Z and Millennials Drive Gains

Key takeaways Shoppers expect to spend an average of $1,654 this holiday season, up 4% from 2025, with…

News October 19
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7 Best Practices in Customer Loyalty for Retail Marketers

Today’s retail customers expect more than just great products — they expect great experiences. They want brands to…

Executive Viewpoints May 22
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AI Remains Transformative Within the Ecommerce Space in 2024

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting…

Executive Viewpoints June 5
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AI has the potential to transform retail as we know it.

AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different…

Features January 15
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Walmart has unveiled a number of new tech features for customers including ar beauty try-on.

Walmart Unveils Slate of Tech Initiatives Using Generative AI and AR

Walmart has unveiled a host of new tech-powered experiences that it has already launched or is currently testing,…

News October 9
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