The Secret Behind Zumiez’s Powerhouse Sales
Zumiez's annual 100k celebration is not your usual corporate recognition retreat. We take a deep dive into how…
Features February 17
Latest In: employee engagement
Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability
Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they…
Features November 22
Primark President: ‘Our Business is Set Up for People to Grow Into’
Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers…
Features April 12
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Rite Aid Makes Employees the Stars of New Ad Campaign
Rite Aid has launched its new ‘It Means More’ to celebrate its employees, who represent the company’s “steadfast…
News February 22
5 Ways Retailers Can Tackle Wavering Customer Loyalty
New research from PwC has found that three in 10 customers are more likely to try a new…
Features August 15
Sephora Enhances Employee Communications During COVID and Beyond
Perhaps one of the hardest-hit retail categories during the pandemic has been beauty, a vertical that has relied…
Features November 4
Frans Johansson: How Diversity Drives Innovation and Attracts Top Talent
As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of…
News October 6
Responsible Retail: How Purpose Becomes Performance
Responsible retailers do more than earn the right to bask in the warm glow that comes from doing…
Executive Viewpoints March 3
Absenteeism Impact: 31% Of Retailers Are Understaffed For Half Of Peak Sales Periods
Absenteeism is running rampant in retail: 31% of global retailers said they are understaffed during periods of peak…
News February 5Top Stories
