Anthropologie Be The Buyer BHLDN Build-A-Bear Workshop customer service Dave Finnegan e-commerce Free People in-store technology mobile channels mobile pos mobile technology ModCloth National Retail Federation retail Retail TouchPoints Shop.org Terrain Urban Outfitters Vicki Cantrell
As more retailers strive to improve the in-store shopping experience, many are embracing advanced technologies to better meet…
Features
August 21
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This is Part I of the Retail TouchPoints two-part Back-To-School report. This feature highlights strategies, spending trends and…
Features
August 13
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Targeting on a mass scale was the foundation of sound marketing efforts for most of the last century…
Executive Viewpoints
August 13
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The continued proliferation of online shopping makes it imperative for merchants to harness in-depth shopper information for more…
Features
August 13
Baynote Cartoon customer engagement Dan Darnell e-commerce Facebook retail Retail TouchPoints shopping cart abandonment social medial specials store operations stores
Every time a consumer visits a site, they have a two-way conversation with that brand, sharing important clues…
Executive Viewpoints
August 10
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As cross-channel browsing and buying behaviors continue to evolve, retailers can keep pace by delivering consistent and engaging…
News
August 3
articles Bejamin Moore customer engagement Customer loyalty David's Bridal e-commerce Forrester Research gamification Gartner Research infographic location-based marketing mobile mobile consumer Mobile Marketing shopper behavior social social commerce SoLoMo tablet top 10
Retailers want to learn about the latest technology innovations and find out which retailers are implementing strategies around…
Features
July 31
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Consumers are the most influential factor in brand discovery via social media. As a result, retailers must keep…
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July 27
Alicia Fiorletta Amazon customer conversion customer feedback Customer loyalty Customer Loyalty Report e-commerce Lenovo mobile experience mobility Nikki Baird Online video OpinionLab retail Retail TouchPoints RSR Research SundaySky the container store voice of the customer Wine.com
This is Part 2 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the…
News
July 24
