Why Retailers Need a Governance Model for AI Agents
AI’s impact on retail can feel like a high-speed train, racing past each proverbial station. Just a year…
Executive Viewpoints October 8
Latest In: digital transformation
Southern Glazer’s Brings AI-Fueled Ecommerce Capabilities to the Fragmented Alcohol Market
Southern Glazer’s Wine & Spirits is one of the biggest names in the U.S. alcohol beverage industry, but…
Features May 15
30-Year Retail Veteran Reveals how to ‘Thrive in an Exponential World’
Gary Hawkins has been enmeshed in the retail industry for nearly three decades as a practitioner and advisor…
Features March 10
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From Product Research to Fulfillment: How AI Is Simplifying Ecommerce Operations
Artificial intelligence is reshaping the entire retail lifecycle—streamlining everything from customer discovery and automated content creation to predictive inventory and frictionless post-purchase support. By unifying front-end experiences with back-end logistics,…
October 19
How Clarks Transformed into an Omnichannel Powerhouse Without Missing a Step
While many retailers are updating their tech these days, few are 200 years old like Clarks. But a…
Features December 18
Starbucks CEO Steps Down Less Than Two Years Later
After less than two years at his post, Laxman Narasimhan is stepping down as CEO of Starbucks. Brian…
News August 13
Pet Valu Brings Omnichannel Ambitions to Life with Tech Partnerships
Pet Valu is partnering with commercetools, Google Cloud and Deloitte to drive its digital commerce transformation. The Canadian…
News August 7
How AllSaints’ New App is Engaging its Most Loyal Customers to the Tune of 5X Higher Conversion
Brand apps are a tough needle to thread. They offer the chance to deliver a better mobile experience,…
Features April 29
Australian Department Store Digitizes Merch Buying Experience
David Jones, the Australian premium department store, has digitized its merchandising and buying process as part of its…
News November 20
Inside the Online Bookstore Building a ‘Model for Small Businesses to Compete with Amazon’
As its power and reach have grown, countless companies have tried to take on Amazon, but few have…
Features November 9Top Stories
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