What’s Missing in Digital Engagement? Consumer Behavioralist Says it’s Authentic Connection
Ken Hughes has become a fixture on the retail speaker circuit thanks to his in-depth research on consumer…
Features February 1
Latest In: Digital Commerce
Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success
Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit…
Features January 14
Investor Urges Kohl’s to Spin Off Ecommerce Business, Citing Potential Value of $12.4 Billion
Kohl’s has become the latest retailer to attract the attention of an activist investor seeking the separation of…
News December 6
How Meta, QVC and Coresight Research Use Livestreaming to Drive Holiday Demand
For decades, Black Friday marked the official start of the holiday shopping season and was one of retailers’…
Features November 23
Macy’s Plans Online Marketplace Launch for 2022, Reconsiders 60 Store Closures
Macy’s is continuing its omnichannel evolution with the launch of a curated digital marketplace for both its flagship…
News November 18
The Facebook Rebrand and What it Means for “Metaverse Commerce”
Mark Zuckerberg followed up his broad-reaching announcement about the future of the company formerly called Facebook with a…
Features October 29
Michaels Prepares Marketplace Offering to Offer More Than ‘Just Coupons and Discounts’
Michaels will launch a marketplace for third-party craft supply sellers, though no debut date has been set. The…
News October 11
5 Ways NFTs are Creating a New ‘Metaverse’ for Digital Engagement & Commerce
No “hot” tech trend is safe from scrutiny — and NFTs are no exception. Although NFTs, or non-fungible…
Features July 13
Rely on Amazon or do Your Own Thing: How to Build the Best Ecommerce Experience on any Platform
The pandemic accelerated consumer adoption of ecommerce so quickly that in a few months, consumers moved from using…
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