Holiday Returns are Where Loyalty is Won or Lost
Black Friday and Cyber Monday are over. Dashboards already show who hit targets and who missed. What they…
Executive Viewpoints December 23
Latest In: Cyber Monday
Black Friday Takes on New Importance as Holiday Shoppers Prioritize Smart Spending
2025 has been a year of sweeping change — both technologically thanks to AI, and economically as President…
Features November 4
Get Ahead of the Cart: Marketing Strategies for Peak Shopping Events
The modern retail calendar is packed with mega-events like Prime Day, Black Friday, Cyber Monday and others that…
Executive Viewpoints October 7
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Banner Cyber Week Sales Bode Well for Holiday Season with U.S. Consumers Spending $76 Billion
[Editor’s Note: This story was updated on Dec. 4, 2024 to include Cyber Monday and full Cyber Week…
News December 4
Adobe Predicts 8.4% Growth in Online Holiday Sales, Driven by Discounting
Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (designated as the period from…
News September 25
Record Cyber Monday Sales Carry Glad Tidings for the Season
Consumer spending on Cyber Monday surpassed initial projections to reach $12.4 billion — both a 9.6% year-over-year increase and…
News November 28
Adobe Holiday Forecast: Sales Up 4.8% Amid ‘Never-Before-Seen’ Discounts, More BNPL Usage
Adobe expects U.S. online holiday sales to hit $221.8 billion this holiday shopping season (defined as Nov. 1 to Dec.…
News October 5
How Observability Helps Retailers Ensure Digital Storefronts are Always Open
Ecommerce is a 365-day business, and websites have to be up and running 24/7 — especially on peak…
Executive Viewpoints June 5
Thanksgiving Weekend Recap: Foot Traffic, Mobile Usage Rise as Nearly 200 Million Shoppers Seek Deals
Shopper turnout for Thanksgiving Weekend handily exceeded expectations — a record 196.7 million shoppers went shopping for great…
Features November 30Top Stories
