Latest In: customers

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Activist investor Ryan Cohen strikes again at Bed Bath & Beyond.

Update: Bed Bath & Beyond Shares Fall 24% after Company Warns of Potential Bankruptcy

Bed Bath & Beyond shares dropped more than 24% on Jan. 5, bringing the struggling retailer’s share price…

News January 5
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Jo-Ann Fabrics Deploys Mobile App To Reward Loyalty, Woo Millennials

Jo-Ann Fabric and Craft Stores has partnered with mobile shopping app provider Ibotta to offer cash-back rebates on…

News August 4
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Ace Hardware Celebrates A Decade Of High Customer Satisfaction

For the 10th consecutive year, Ace Hardware ranked “Highest in Customer Satisfaction among Home Improvement Retail Stores,” according…

Features July 25
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NetSuite Announces New Customers, Partnerships At Annual Conference

During the annual NetSuite customer and partner conference this week, CEO Zach Nelson shared a number of announcements…

News May 14
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Back-To-School Consumer Trends [Infographic]

This back-to-school season looks promising for both retailers and consumers. In fact, most consumers said they plan to…

Executive Viewpoints August 21
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Tailor Site Search To Deliver More Personal Experiences, Regardless Of Device Being Used

Research shows that visitors to your site who use the search box will convert at two to three…

Executive Viewpoints April 24
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Is Pinterest The Next Social Commerce Game Changer? [Infographic]

Click the image to view this infographic on Pinterest’s impact on social commerce.

Executive Viewpoints February 9
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4 Reasons Online Retailers Must Listen to Customers, Tips On Tapping Feedback

By Carolyn Hall, Product Marketing Manager, Confirmit The customer experience is critical in today’s highly competitive online retail…

News September 16
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Re-Courting Customers For Winback Strategies Requires Right Access To Data

One of the toughest areas of retailing to define is customer value. The reason is because recency and…

News March 26
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