Turning Showrooming Into A Retail Advantage
Brick-and-mortar retailers are howling about “showrooming.” Someone comes into the store to see, touch and experience the product,…
Executive Viewpoints October 14
Latest In: Customer Relationship
Building Long-Term Customer Relationships With Social Engagement
By following their favorite brands and retailers on social networks, consumers can gain access to an insider’s view…
News May 20Using Omnichannel Tactics To Cement Customer Loyalty
Following is Part 2 of the two-part report, titled: Customer Loyalty In 2013 And Beyond. In this article,…
News July 30
Sponsored
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Social and Mobile Integration A Valuable Part Of Cross-Channel Commerce Paradigm: Convergent Commerce Series, Part III
With mobile and social quickly emerging as the new consumer focal points, retailers need to fully understand these…
Executive Viewpoints December 15Six Ways To Transform Software Into Emotional Concepts that Customers Love and Buy
I remember a January afternoon in our start-up company’s Dallas showroom. Mycolleagues and I were perfecting our pitch…
Executive Viewpoints October 27Top Stories
Latest Podcasts
Latest Resources
