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Kizik Takes its Hands-Free Shoes on a National Tour to Deliver ‘A-ha’ Moments

JCPenney Upstages Bezos with $10,000 Wedding in Venice, California

British Outdoor Brand Berghaus Launches in North America in Time for Oasis Tour

PwC Back-to-School Survey: To Stretch Their Budgets, 37% of Parents will Only Buy Items on Sale

How ‘Process Mining’ Refines Ikea’s Rich, Plentiful Data so it Can be Put to Use

Listen Now: From Family Roots to Future Growth — Inside Bealls’ Century-Long Retail Journey

customer marketing strategy

3 Missteps In Managing Customer Marketing Strategy And Data

Mistakes happen. But if you can avoid them, wouldn’t you? You bet! Here’s your chance to learn from other marketers’ errors, with…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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