1 week ago Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In “Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket ships to unicorn status….
3 months ago CCS 2022: Experts Provide Lessons and Best Practices from the Great Acceleration While some brands and retailers are still adapting to some of the new realities established by the COVID-19 pandemic, others have established…
4 months ago How Can Brands Capitalize on NFTs? VC Firm Spotlights 3 Trends The NFT space is heating up, and brands across the retail realm are eager to show their innovation in the quickly blossoming…
4 months ago Study: Why AOV Has Ousted CLV as Ecommerce Executives’ Most Valuable Metric The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift…
1 year ago In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce…
1 year ago As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and Apple were two of…
2 years ago Exclusive Q&A: Customer Loyalty Expert Shares New Realities For Brands As experts continue to assess COVID-19’s impact on the retail industry, some consider the loyalty shakeout to be the most significant. Winning…
2 years ago Why The Start Of 2020 Is The Perfect Time To Hone Your Fraud Strategy Throughout the holiday season, digital sales increased more than 18%, according to Mastercard. But the end-of-year sales crush wasn’t the only challenge…
3 years ago Securing Customer Loyalty Programs With Blockchain For Retail In today’s on-demand retail market, customer loyalty is a highly prized commodity that is hotly sought after and easily lost. With increasingly…
3 years ago The Connected Home: 6 Ways To Maintain And Increase Customer Loyalty Over the past decade, IoT advancements have enabled mega tech platforms (i.e. Google, Amazon, Apple, etc.) and other industry leaders (i.e. Zigbee,…
3 years ago How The Right Data Management Strategy Builds Customer Loyalty Being a popular brand is no longer good enough. A new survey from Criteo puts numbers to a trend we’ve seen over the…
3 years ago Securing Customer Loyalty Through Emotional Engineering And Personalization Much has been written about how AI and personalization are transforming the way that retailers operate. The ability to understand a customer’s…