Customer loyalty

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce…

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and Apple were two of…

Exclusive Q&A: Customer Loyalty Expert Shares New Realities For Brands

As experts continue to assess COVID-19’s impact on the retail industry, some consider the loyalty shakeout to be the most significant. Winning…

Why The Start Of 2020 Is The Perfect Time To Hone Your Fraud Strategy

Throughout the holiday season, digital sales increased more than 18%, according to Mastercard. But the end-of-year sales crush wasn’t the only challenge…

Securing Customer Loyalty Programs With Blockchain For Retail

In today’s on-demand retail market, customer loyalty is a highly prized commodity that is hotly sought after and easily lost. With increasingly…

The Connected Home: 6 Ways To Maintain And Increase Customer Loyalty

Over the past decade, IoT advancements have enabled mega tech platforms (i.e. Google, Amazon, Apple, etc.) and other industry leaders (i.e. Zigbee,…

How The Right Data Management Strategy Builds Customer Loyalty

Being a popular brand is no longer good enough. A new survey from Criteo puts numbers to a trend we’ve seen over the…

Securing Customer Loyalty Through Emotional Engineering And Personalization

Much has been written about how AI and personalization are transforming the way that retailers operate. The ability to understand a customer’s…

Communication Tactics For Boosting Customer Loyalty

Every retailer strives to maximize customer retention and loyalty. While advertising is often seen as the linchpin in efforts to keep customers…

From Catalogs To E-Commerce: Using Personalization To Deliver Customer Loyalty

In Venice in 1498, publisher Aldus Manutius created a catalog of the books he was printing. 15th century Europe was going through…

Exclusive CMO Q&A: How Inventory Transparency Builds Customer Loyalty For Industry West

As a growing business founded in 2011, Industry West seeks to bring highly curated, innovative modern furniture to a diverse clientele that…

How Wearables Are Reshaping Customer Loyalty

Financial technology describes the evolving connection of financial services and technology, disrupting traditional financial services, including mobile payments, money transfers, loans, fundraising…

Customer loyalty

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Exclusive Q&A: Customer Loyalty Expert Shares New Realities For Brands

Why The Start Of 2020 Is The Perfect Time To Hone Your Fraud Strategy

Securing Customer Loyalty Programs With Blockchain For Retail

The Connected Home: 6 Ways To Maintain And Increase Customer Loyalty

How The Right Data Management Strategy Builds Customer Loyalty

Securing Customer Loyalty Through Emotional Engineering And Personalization

Communication Tactics For Boosting Customer Loyalty

From Catalogs To E-Commerce: Using Personalization To Deliver Customer Loyalty

Exclusive CMO Q&A: How Inventory Transparency Builds Customer Loyalty For Industry West

How Wearables Are Reshaping Customer Loyalty

With Brand Language Under a Microscope, AI-Powered Optimization Appeals to Marketers

2022 Customer Loyalty Data Study: What are the True Drivers of Loyalty in the Minds of Consumers?

5 Trends Shaping the Future of Ecommerce

7 Surprising Tax Facts That Will Impact Your DTC Strategy

‘Returnuary’ is Coming: Stay Agile on Tax in Preparation

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