Moki Upgrades Kiosk Software To Include Customer Interaction Tracking
Moki has released the MokiTouch 2 kiosk app, upgrading the initial kiosk’s software to include Moki Insights, an…
News December 22
Latest In: customer interaction
Make Love Not War: Turning Angry Customers Into Your Biggest Asset
It’s tough times at the home of the Big Mac. Last year was one of McDonald’s worst, and…
Executive Viewpoints June 2Mobile POS and Customer Experience In The Omni-Channel Era
The cash wrap is rapidly becoming an antiquated place for transactions. In the past, customers and retailers have…
News July 3
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Retailers Largely Ignoring Customers on Facebook
Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on…
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