Carrefour Taps Customer Insights Platform to Improve Collaboration With Suppliers
Carrefour will harness a new customer insight program created by Majid al Futtaim, a shopping mall and retail…
News October 7
Latest In: customer intelligence
Episerver Leverages Omnichannel Abilities With Optivo Acquisition
Episerver, a provider of digital content, commerce and marketing management platforms, has acquired omnichannel campaign management and customer…
News October 4
Rock/Creek Unites Digital And Store-Based Customer Tracking
Rock/Creek has a lot to gain from learning about its customers — particularly their plans for outdoor adventures.…
Features April 12
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Smarter Remarketer Taps Michael Osborne As New President
Smarter Remarketer, a provider of customer intelligence for multi-channel retailers, named Michael Osborne as its new President. Prior…
News September 30Big Data’s Role In The Loyalty Equation
This is Part 3 of Retail TouchPoints’ three-part Customer Loyalty Report. This feature spotlights the rise of the…
News July 31Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices
This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in…
News July 9In-Store Insights Help Turn Browsers Into Buyers
There’s a lot of chatter in the retail space about the threat of online sales to traditional brick-and-mortar…
Executive Viewpoints March 19SAS Strengthens Grocery Biz With Winn-Dixie Win
With the announcement that the Winn-Dixie supermarket chain has selected SAS Merchandise Intelligence and Customer Intelligence, SAS is…
Features January 18Top Stories
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