Latest In: customer experience index

New C-Suite, Data Centralization And Other Trends Transforming Retail In 2016

It has long been acknowledged that customer experience should be every marketer’s key focus; that customer experience is…

Executive Viewpoints December 15

Putting Surveillance Video To Work To Monitor Customer Satisfaction

By Eric White, Director of Retail Strategy, Wren Solutions Customer delight and customer misery have very different influences…

Features March 25