Harnessing Social Media Feedback To Fuel Your Marketing CampaignsBy Alicia Fiorletta Because shoppers are leveraging a variety of…
Executive Viewpoints January 16Latest In: Craig Elbert
Bonobos Leverages Surveys To Harness Voice Of The Customer
Web-based customer surveys provide retailers with direct feedback regarding cross-channel shopping experiences, marketing campaigns and inventory. More merchants…
News December 27Retailers, Analysts And Solution Providers Share Social Media Analytics Best Practices
This is Part V and the final installment of Retail TouchPoints’ multi-part feature exploring trends and developments in…
News July 9Bonobos and Warby Parker Use Social Media Analytics To Increase Engagement, Enrich Curation
This is Part III of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
Executive Viewpoints June 12


















