Generative AI in Retail: 4 Predictions for 2025
The retail industry’s rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved…
Executive Viewpoints February 4
Latest In: conversational commerce
Generative AI in a New Retail Era: 3 Areas to Focus on for Immediate Impact
According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact…
Executive Viewpoints October 17
How AI and LLMs Are Ushering in a New Era of Conversational Commerce
With how fast technology evolves, it can be difficult to remember what the state of ecommerce was 15…
Executive Viewpoints August 5
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
How Conversational Commerce Will Fill the Cookie Void
Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies…
Executive Viewpoints March 20
AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024
Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different…
Features January 15
Amazon Lays off Hundreds in Alexa Division, Homes in on Gen AI
Amazon has confirmed it is laying off “several hundred” jobs in its Alexa division, the latest move in…
News November 20
Myos Pet Increases AOV 23% with ‘Conversational Commerce’ Service
More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. These…
Features April 3
Conversational Commerce Guides all 5 Stages of the Retail Buying Journey
While shoppers might be strapped for cash given a 9.1% rise in consumer prices, it doesn’t mean they’re…
Executive Viewpoints November 22
Personalized, Timely Messages Can Help Retailers ‘Sleigh’ the Holiday Season
Rising interest rates and fears of a recession have put a chill on many retailers’ holiday sales forecasts.…
Executive Viewpoints October 31Top Stories
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