Latest In: contact center as a service

Zoom Acquires Five9 for $14.7B to Bolster Customer Service Offerings

Zoom Video Communications has agreed to acquire Five9, a provider of cloud-based contact center solutions, in an all-stock…

News July 20

Three Reasons To Take Your Contact Center Into The Cloud

In order to stay ahead in today’s highly competitive environment, the realization is that businesses must prioritize digital…

Executive Viewpoints January 7