Listen Now: The Trust Deficit — Brand Transparency & the New Rules of Retail
It used to be that if you had established a strong brand name, you could count on consumers’…
Features July 2
Latest In: consumer trust
Ebay Continues Trust Offensive with Acquisition of Certilogo
Ebay’s spending spree is continuing with the acquisition of Certilogo, a provider of digital IDs and authentication tools…
News May 17
5 Tips on Connecting with Consumers from the Founder of ‘Disrupter’ Brands Hello and Eos
Craig Dubitsky is behind some of the most disruptive CPG brands of the last decade — he founded…
Features February 14
Sponsored
The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
The Rise of the Branded Podcast: How and Why Retailers are Creating Their Own Shows
Nearly 125 million Americans now listen to podcasts monthly, according to eMarketer. Perhaps more importantly, Insider Intelligence estimates…
Features October 11
4 Ways Google is Making it Easier to Shop (and Sell)
Google is not a retailer or a marketplace, and it doesn’t want to be — the company is…
Features April 8
As Consumers Lose Faith in Traditional Institutions, Brands are Bridging the ‘Trust Gap’
It’s been a rough couple of years, to put it mildly. A global pandemic, social unrest, the proliferation…
Features October 11
Social Commerce: Retailers (and Platforms) Struggle to Catch up With Consumers’ Enthusiasm
Seemingly every day there’s another announcement about a new feature enabling purchases on one social platform or another.…
Features September 16
Study: Consumers Warm to Social Commerce, But Payment Mistrust Could Hamper Growth
Isolation was a defining characteristic of 2020: with stores, workplaces, restaurants, gyms and travel hubs closed, people around…
Features June 7
Data Monetization: Gaining, And Maintaining, A Competitive Edge In The Age Of Amazon And Era Of Consumer Trust
If retailers could improve omnichannel conversations with customers, why wouldn’t they? Because change is difficult, and trying to…
Executive Viewpoints December 20Top Stories
Latest Podcasts
Latest Resources
