Latest In: company culture

ai ambassador program bankruptcy Bealls company culture employee advancement family-owned business Featured localization loyalty revamp off-price retail Stage Stores
Combo Bealls - Home Centric store exterior

Bealls’ Secret to Lasting 110 Years: Nurturing Connection and Culture

In 1932, fledgling Florida department store Bealls went bankrupt and was owned by the bank for more than…

Features June 12
company culture customer experience digital transformation Featured gary hawkins retail innovation

30-Year Retail Veteran Reveals how to ‘Thrive in an Exponential World’

Gary Hawkins has been enmeshed in the retail industry for nearly three decades as a practitioner and advisor…

Features March 10
company culture employee retention Featured retail attrition Retail technology Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024)
How culture impacts employee retention.

Why Company Culture is the Key to Solving Retail’s Retention Problem

Retail organizations are still struggling to tackle high turnover, especially at the store level, and yet the strategies…

Features August 23
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
andy dunn Brené Brown company culture Featured Johnny Cupcakes retail leadership store operations workforce engagement
Workers are increasingly prioritizing mental health. Now is the time for retail leaders to display their vulnerability.

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into…

Editor's Perspective September 22
clienteling company culture crm customer service J.C. Penney pricing vs. value rediscovering customer service Smile: Sell More with Amazing Customer Service technology

The Customer Service Answer Is Simple And Intuitive!

By Will Roche, Author, RocheonRetail blog Everybody wants to feel special and get a great deal! It is…

Executive Viewpoints October 21
apple charitable giving company culture Garden State Plaza retail strategy social causes social media starbucks

Shopping For A Cause

Happy Thursday, RTP readers!  It’s been a busy week for our team. We’re in the heart of our…

Executive Viewpoints October 17
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank