Latest In: communities

communities diversity facebook iq Featured inclusion live shopping loyalty Meta nanocommunities relationships sustainability

Representation, ‘Nanocommunities’ and Convenience: How Retailers Can Build Real Relationships on Social Media

Just how much did the COVID-19 pandemic change people’s worldview? The short answer is a lot: 37% of…

Features March 14
communities fabfitfun streaming subscription video

FabFitFun Takes Alternate Path To Subscription Success Via Live Streaming Videos, Communities

As a lifestyle brand that offers its members seasonal boxes of curated beauty, health and fashion products, FabFitFun…

News March 15
brand advocates Burberry communities content marketing customer engagement Duane Reade ModCloth social trend watch unique vintage usergenerated content

Communities Influence The Next Wave Of Customer Engagement Strategies

As more retailers adopt content marketing strategies to differentiate themselves from the pack, they must not lose sight…

Features April 12
Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content.
Amazon best buy brand experiences communities customer service feedback omnichannel retailing reviews social Zappos

Why Mall Retailers’ Best Bet Is Still A Strong Community Strategy

By Ulrika Haug, Lithium Technologies  For years, we’ve heard that shopping malls are struggling. So it comes as…

Executive Viewpoints July 3
big data clienteling Cloud communities mobility onetoone interactions personalization social media training and enablement

Retailing: Re-tailored For 2015

The retail industry is at a crossroads. Consumers are now in the driver’s seat. They require more flexibility…

Executive Viewpoints December 22
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank