Saks Fifth Avenue Expands Club Concept to More Luxury Resorts and Hotels
Saks Fifth Avenue is doubling down on its luxury personal shopping and styling service, The Fifth Avenue Club.…
News June 28
Latest In: clienteling
#RICE24: On the Ground with In-Store Tech at Sephora, Reformation and Walgreens
There is no better way to find out what’s going on at retail than to actually visit stores,…
Features June 6
Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes
Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a…
Executive Viewpoints October 31
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Why Argent’s Store Design Supports Community Events and 1:1 Styling Sessions
Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s…
Features February 8
New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession
So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how…
Features February 6
Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%
The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going…
Features March 21
How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise
A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing…
Features January 27
Poshmark Rolls Out New Tools to Help Brands Connect with its 80M Users
Poshmark has launched a suite of social selling features designed to help brands and retailers connect with its…
News October 27
‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX
DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations…
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