Latest In: Brian Quinn

When the Whole Customer Journey Happens Inside the LLM

In 2026, your best customer might never visit your website. They’ll ask an assistant a question, compare options,…

Executive Viewpoints May 12

Liza Lefkowski Wayfair

What Wayfair is Learning as it Takes Its Online Catalog to Brick-and-Mortar

Reformation_adobe

Six Things to Know About Reformation’s Business as the Company Prepares to Go Public

Inside Miniso’s Bet on IP and Brick-and-Mortar in the U.S.

Google Universal Cart

Google Universal Cart: Retail Experts Weigh In

RTP_MallStory_Collage_new

As Top-Tier Malls Pull Ahead, the Bottom Tier Starts to Crack

Rosalia Bucaro Polizzi Chief Merchandising Officer at QVC Group

QVC Chief Merchant Rosalia Bucaro Polizzi on Social Shopping and Reaching New Consumers

Retail Remix Deep Dive: How to Maximize Summer Sales with Lightspeed

From Loyalty Data to Retail Media: Molly Hjelm’s Playbook for RedVest

Winning on Reddit: How Walmart, Home Depot and MAC Tap into the High-Value Community

Beyond the Dress: Inside David’s Bridal’s Transformative Platform Strategy

How Frances Valentine Built a Viral Fashion Brand Around Women 50+

AI’s Impact on the Path to Purchase

Mid-Year Retail Check-In: What’s Working, What’s Shifting and What’s Next

The AI Shopping Journey: What’s Delivering Results for Retailers Now

Will AI Replace the Store Associate? Separating Hype from Reality

From Click to Confidence: Elevating AI‑Powered Ecommerce Experience and Scale with Shopify, Microsoft & Vertex

Retail Trendcaster Webinar Series

Holiday ThinkTank