The post-COVID-19 retail recovery hasn’t quite gone according to plan. However, during the height of the global pandemic,…
Executive Viewpoints December 23
Among the challenges faced by eco-friendly haircare brand Davines during the COVID-19 pandemic was a loss of word-of-mouth…
Features August 30
Back in the heyday of the shopping mall, retailers attracted and retained customers with their in-store experience. Free…
Executive Viewpoints September 28
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Consumer buying is steadily shifting from traditional storefronts to new channels: 16% of retail sales were e-Commerce transactions…
Executive Viewpoints April 23
