Connected Data will Make or Break Cyber Week
This Black Friday, retailers face a high-stakes balancing act. Consumers are still shopping but are more selective about…
Executive Viewpoints September 4
Latest In: bopis
Beyond Design: How Smart UX Drives Retail Ecommerce Success
In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces,…
Executive Viewpoints July 11
Store Closures are Forcing Retailers to Thrive or Die: Here’s How Brands can Adapt
It’s been hard to miss this year’s headlines heralding a ‘retail reset,’ or predicting the end of physical…
Executive Viewpoints April 2
How Authentic Reviews, Transparency can Help Alleviate the Headache of Returns
There’s a famous quote, usually attributed to Benjamin Franklin, to the effect that there is nothing certain in…
Features January 24
Real-Time Inventory and Search Integration: The Backbone of Next-Level Ecommerce
Inventory visibility allows ecommerce service providers to track and monitor inventory levels in real time throughout the supply…
Executive Viewpoints December 17
Salesforce Forecast: Global Holiday Sales to Reach $1.19 Trillion, Up 2% YoY
Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales…
Features August 29
How Albertsons’ Digital Tools Help Relieve the ‘Cognitive Load’ of Food Shopping and Prep
People think about food an average of 226 times a day, according to research by Albertsons. Even accounting…
Features June 17
Want to Have Great CX This Holiday Season? Focus on Employee Experience First
This is Part 1 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts…
Features October 25
Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?
By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was…
Executive Viewpoints October 3Featured
Latest Podcasts
Latest Resources
