Holiday Returns are Where Loyalty is Won or Lost
Black Friday and Cyber Monday are over. Dashboards already show who hit targets and who missed. What they…
Executive Viewpoints December 23
Latest In: Black Friday
What Cyber Week 2025 Revealed — and How Merchants Should Prepare for 2026
Cyber Week 2025 didn’t feel frantic — it felt unusually focused. Shoppers arrived confident, prepared and clear about…
Executive Viewpoints December 9
Target Zeroes in on Fandom to Drive Black Friday Traffic
Target is planning seven exclusive, fandom-driven product drops for Black Friday, including Baby Three plush, Topps NBA and…
News November 18
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Black Friday Takes on New Importance as Holiday Shoppers Prioritize Smart Spending
2025 has been a year of sweeping change — both technologically thanks to AI, and economically as President…
Features November 4
The Promotion Paradox: How Retailers can Rethink Holiday Sales Strategy
Every holiday season, we hear the buzz of internal celebrations, “Company XYZ Celebrates Record Black Friday!” Carts are…
Executive Viewpoints October 14
Get Ahead of the Cart: Marketing Strategies for Peak Shopping Events
The modern retail calendar is packed with mega-events like Prime Day, Black Friday, Cyber Monday and others that…
Executive Viewpoints October 7
Salesforce Global Holiday Forecast: AI Will Drive $1.6 Trillion in In-Store Sales
AI already has affected shopping habits for large numbers of consumers, and its ability to make hyper-personalized product…
Features July 2
Amazon Doubles Down on Live Shopping for Black Friday
Amazon has partnered with video commerce platform TalkShopLive to beef up its livestreaming efforts this holiday season with…
News November 22
Adobe Predicts 8.4% Growth in Online Holiday Sales, Driven by Discounting
Adobe expects U.S. online sales to hit a record $240.8 billion this holiday shopping season (designated as the period from…
News September 25Top Stories
