The Retail TouchPoints Network
Retail TouchPoints
Design:Retail
Retail Innovation Conference & Expo
Linkedin X-twitter Facebook Instagram Youtube

Advertisement

  • Trending
Why CTV Advertising has Turned out to be a Hole in One for Golf Retailer J.Lindeberg
How Tariff Uncertainty is Impacting Consumer Loyalty, Purchasing, Confidence — and What Retailers can do About it
Google Calls Off Cookie-Crumbling Efforts Amid Shifts in Privacy Landscape, Antitrust Trial
Uniqlo, DXL, Babylist and More Turn to Resale, Recycling to Celebrate Earth Month
How AI is Helping a Brooklyn Thrift Store Amp Up Both Sales and Environmental Impact
Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes
Search

Audelia Boker

  • 5 years ago

E-Commerce Has A CX Problem

E-Commerce has changed the face of retail, pulling in a full $154.5 billion in Q3 2019 alone. And even those who don’t…
Featured Event
Retail Trendcaster Series

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Access Sessions

Advertisement

Resources

Advertisement

Upcoming Events
Subscribe Today

Get access to exclusive content including newsletters, reports, research, videos, podcasts, and much more.

Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and Terms of Use for more information on our policies.
General
Articles
Resources
About Us
Contact Us

Address:
100 Broadway, 14th Floor
New York, NY 10005

Phone:
1.888.603.3626

Email:
info [at] retailtouchpoints.com

Social:

Linkedin Facebook Instagram Youtube
Powered by Emerald
ABOUTCAREERSAUTHORIZED SERVICE PROVIDERSYour Privacy ChoicesTERMS OF USEPRIVACY POLICY
© 2025 Emerald X, LLC. All Rights Reserved
Retail Trendcaster Webinar Series
Days
Hours
Minutes
Seconds

Uncovering What’s Next in Retail

On-Demand Limited Video Series

Q1 is a pivotal time for retail, with experts analyzing holiday sales and forecasting trends. View the full lineup of the Retail Trendcaster video series for insights on consumer spending, AI, personalization, social commerce, and more—helping you focus on what truly matters in 2025.

Brought to you by
Retail TouchPoints
Access Now
Retail TouchPoints is a brand of Emerald X LLC. By clicking the button and submitting information, you acknowledge and agree that your information may be shared with corporate affiliates of Emerald X LLC, and other organizations such as event hosts, speakers, sponsors, and partners. Please read our Privacy Policy and our Terms Of Use for more information on our policies.

Access The Media Kit

Interests:

Access Our Editorial Calendar



If you are downloading this on behalf of a client, please provide the company name and website information below: