Appriss Retail

Harsh Returns Policies Push Retailers to Plan for New Types of Returns Fraud

Retailers understandably want to create strict returns policies to reduce instances of fraudulent or abusive claims. At the same time, a rigid…

Federal Policies, AI and Supporting Law Enforcement: Retailers Fight Back Against ORC

It takes a village to reduce the impacts of organized retail crime (ORC) in stores and online. More specifically, it takes consistent…

Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management…

Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story

Ever since a bold, mob-style group ransacked a California Nordstrom, we’ve seen increasing news of retail theft and loss. We’ve also witnessed…

Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom, Macy’s, and Old Navy falling victim to major…

How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Returns are, like it or not, as much a part of retail operations as the sales themselves. The exact return rate varies…

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