Latest In: Alicia Fiorletta

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UPDATE: Target Focuses On Building Customer Trust Following Data Breach

UPDATE: On Friday, Dec. 27, 2013, Target revealed that encrypted PIN data was removed from its system during…

News December 24
Alicia Fiorletta customer engagement CustomMade e-commerce eTail online marketplaces Restoration Hardware Retail TouchPoints small businesses West Elm

CustomMade Makes One-Of-A-Kind Products More Accessible

Consumers rely on big box and department store retailers for quick and easy purchases. But certain products, such…

News December 20
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New Balance Improves Product Training To Drive Associate Advocacy

Retailers and product manufacturers rely on store associates to educate consumers, generate meaningful dialogue — and in the…

News December 18
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Crate And Barrel Crafts Better Employee Schedules With Ceridian Dayforce

For many retailers, store associates are considered valuable commodities that help drive sales and overall success for their…

News December 16
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Navy Exchange Improves Sales Audit Processes With Epicor

A common challenge for retailers as they expand is integrating disparate legacy systems. To help ensure data accuracy…

News December 12
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ShopRoxx Ramps Up Email Efforts To Engage Fashion-Savvy Shoppers

Email has remained a linchpin in retailers’ marketing efforts, even as omnichannel trends and strategies continue to take…

News December 5
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Saks Improves Display Compliance With RFID

Although the brick-and-mortar shopping experience has its benefits, inventory can be disorganized and difficult to browse. When a…

News December 4
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Farfetch Builds Trust And Drives Sales With Personalized Content

Only 1% of a retailer’s online shoppers will generate approximately 40% of total revenue, according to research from…

News November 20
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Indochino Drives Brand Awareness, Sales With Pop-Up Shops

Emerging brands and retailers are leveraging pop-up shops to acquire new customers and solidify relationships with loyal buyers.…

News October 7
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