As consumers spend more time and money online, brands and retailers need to work harder on optimizing their digital experiences. But where are retailers spending the most time and money?
During this Retail Remix conversation, Alicia Esposito digs into new and compelling research about how retailers are navigating this quickly evolving and increasingly competitive space. She chats with Brian McGlynn of Coveo and Brian Kilcourse of RSR Research about key findings and trends to watch. They will answer key questions like:
- How can personalization support acquisition and retention goals?
- How can retailers inspire consumers to share more data about their preferences?
- How can AI and cutting-edge technology support curated experiences at scale?