Retail TouchPoints
Kroger Focuses on Execution as Shoppers Remain Under Pressure
Top Stories
Latest Posts
Macy’s Shakes Up Senior Leadership, Eliminates COO Role
Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation…
News March 2Walmart Eliminates $35 Minimum Order Requirement for Two-Hour Delivery
Walmart will drop the $35 minimum order requirement for its Express delivery, letting shoppers receive any purchase within two hours for a fee of $10. Walmart+ members only need to…
News March 2Best Buy to Cut 5,000 Full-Time Workers in Shift Toward Flexible Part-Time Associate Base
Best Buy will lay off 5,000 mostly full-time employees and hire 2,000 part-time workers, including offering jobs to many of those being let go. The retailer is seeking to be…
News March 2Fast Track to a Frictionless Future
Before any of us confronted the new reality of a global pandemic, retailers were already interested in the potential benefits of frictionless technology. From contactless payment to fully automated checkout,…
Executive Viewpoints March 2In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem
It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that…
Features March 2Autonomous Mini-Supermarket tegut…teo Expands in Germany
German grocery chain tegut… has piloted a fully automated mini-supermarket concept in Fulda, Germany, with plans to open another three locations in 2021 and, eventually, hundreds of the digital self-service…
News March 1Bloomingdale’s Adds Extra Tier, Removes Branded Credit Card Requirement from Loyalty Program
Bloomingdale’s has expanded its Loyallist program by adding an extra tier of benefits, and allowing all shoppers to reach every level even without their having a Bloomingdale’s-branded credit card. Customers…
News March 1Nordstrom to Open Tonal Exercise Demo Spaces Inside 40 Stores
Nordstrom will open 40 Tonal store-within-a-store locations in 20 states, including 12 where the exercise equipment retailer doesn’t have a physical location. Tonal machines utilize AI software and digital weight,…
News March 1Sephora Plans 260 New Stores for 2021, Including 60 Freestanding Locations
Sephora is continuing its move away from malls with the announcement of the largest store expansion in its 21-year history in the U.S. More than 260 new stores are slated…
News March 1


















