Retail TouchPoints

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How Real-Time, Location-Specific Inventory Data Overcame Shopper Reluctance to Visit Erik’s Bike Shop Stores

Erik’s Bike Shop, which operates 30 brick-and-mortar stores in seven Midwest states, was considered an essential retailer during the height of the COVID pandemic, but it still faced a significant…

Features March 26

How Technology Fuels Customer Experience and Brand Value

The fundamental shift in retail toward blended digital commerce has created several hurdles for retailers still clinging to traditional blueprints. At a time when brand interactions bridge both digital and…

Executive Viewpoints March 26

goPuff Raises $1.15 Billion in New Funding

Fulfillment provider goPuff has secured $1.15 billion in new funding, more than doubling its valuation to $8.9 billion in five months. Investors in the round include D1 Capital Partners, Fidelity…

News March 25
Jay Topper Chico's FAS

Chico’s FAS Appoints New Chief Digital Officer

Chico’s FAS — parent company of the Chico’s, White House Black Market and Soma brands — has appointed Jay Topper as its new Chief Digital Officer (CDO). Topper will oversee the…

News March 25

CNBC: H&M Pulled From Chinese Shopping Sites After Forced Labor Comments Resurface

H&M has reportedly disappeared from major Chinese shopping sites and mapping apps after old comments regarding alleged forced labor in China resurfaced, according to CNBC. Searches for “H&M” and “hm”…

News March 25
Consumer data privacy

‘A Reckoning for the Advertising Industry’: The Death of Third-Party Tracking Opens New Opportunities for Retailers

A new era of advertising is taking shape. Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies…

Features March 25

Xesto Fit Helps Shoppers Accurately Determine Correct Shoe Size with Their Smartphones

Xesto has launched Xesto Fit, a 3D foot sizing app that uses a smartphone to recommend shoe sizes. The software aims to help shoppers scan themselves, within 1.5mm accuracy, from…

News March 25

Optoro Helps Retailers Make Returns Easier, More Profitable and More Earth-Friendly

Returns technology provider Optoro aims to help retailers make returns easier for customers, more profitable for the company and better for the planet with its Complete Returns Solution. Available options…

News March 25

7 Ways Brands are Transforming Customers into Members with Subscriptions

 Subscriptions originally emerged as a way of creating recurring revenue models for retailers and brands. They then evolved into a novel way of solving everyday consumer problems (making meals, figuring…

Executive Viewpoints March 25
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