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Why Investors are Racing to Buy Up Amazon’s Hottest Third-Party Sellers
There’s a modern-day gold rush on, except instead of the hills and creek beds of the American West, the landscape of this one is the vast, rich expanse of Amazon.com.…
Features March 297 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty
Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of seamless, omnichannel shopping experiences. And it’s by meeting…
Executive Viewpoints March 29How a True Net Cost Analysis Helps Retailers Maximize Promotions
Since the start of the global COVID-19 pandemic, retailers have faced new, unprecedented challenges — particularly as consumer demand and spending continues to evolve. And while some companies have experienced…
Executive Viewpoints March 29Social Stores, Micro-Fulfillment and the Future of Experiential Strategy
Featuring: Michelle Collins, Non-Agency Michelle Collins built her business, A Non-Agency, in the early days of the “experiential marketing” era. Now, as the digital divide closes and retailers rethink their…
Podcasts March 29Ferragamo Aims to ‘Strengthen its Bond’ with Customers Through New CX Platform
Italian luxury brand Salvatore Ferragamo has partnered with Medallia to improve the customer experience across its international network of ecommerce sitesand 654 physical stores. Ferragamo has deployed Medallia’s SaaS platform,…
News March 26Gap Sells Janie and Jack Brand to ModCloth Owner Go Global Retail
Gap is selling the upscale children’s brand it acquired just two years ago, Janie and Jack, to investment firm Go Global Retail. Gap acquired Janie and Jack for $35 million…
News March 26CNBC: JCPenney to Add Products From Forever 21, Juicy Couture as Part of Turnaround Effort
JCPenney parent company Simon Property Group has entered a deal with Authentic Brands Group (ABG) to add products from some of the company’s recent acquisitions, including Forever 21 and Juicy…
News March 26Tommy Hilfiger Names New Global Chief Marketing Officer
Tommy Hilfiger has appointed Alegra O’Hare as Chief Marketing Officer of Tommy Hilfiger Global, effective April 12, 2021. In this role, O’Hare will develop and execute global marketing strategies to…
News March 26How to Get More Customer Reviews on Your Boutique Website
No offense, but you’re not exactly the most unbiased source when it comes to how awesome your products really are. Photos, great descriptions and quality design can go a long…
Executive Viewpoints March 26


















