Retail TouchPoints

Latest Posts

Rite Aid DoorDash

Rite Aid to Offer Same-Day Delivery of Health and Wellness Essentials via DoorDash

Rite Aid has partnered with last-mile logistics platform DoorDash to offer same-day delivery of non-prescription health, convenience and wellness products from more than 2,100 locations across 17 states. DoorDash will…

News May 12

Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. And maybe that’s to be…

Executive Viewpoints May 12

An Opulent Space Fit for $7,000 Perfume: Welcome to the Amaffi Perfume House Flagship in New York

You read that right — luxurious scents priced at upwards of $7,000 are part of the ultra-luxe offering from the high-end Amaffi Perfume House, which opened its doors on New…

Features May 12

L Brands Spins Off Victoria’s Secret, Bath & Body Works into Two Companies

L Brands will separate Bath & Body Works and Victoria’s Secret into two independent, public companies. The company initially looked into selling Victoria’s Secret, which led to discussions with “multiple…

News May 11
Pangaia Product Digital Passports

PANGAIA Gives Products Their Own ‘Digital Passport’ to Track Provenance, Environmental Impact

Sustainable clothing brand PANGAIA has partnered with connected products solution EON to power “digital passports” for its products as the company seeks to enhance its transparency, traceability and circularity efforts.…

News May 11
Paper Source

Barnes & Noble Owner Acquires Paper Source With Plans for Complementary Partnerships

Paper Source will sell itself to Elliott Investment Management, allowing the retailer to emerge from Chapter 11 and pursue a turnaround. The company will emerge with significantly less debt and…

News May 11
Macy's Herald Square Revitalization

Macy’s Doubles Down on NYC Flagship Location with $235M Investment in Herald Square Revitalization

Macy’s has announced sweeping plans to renew its historic Herald Square flagship location, by investing in upgrades to the area’s transit infrastructure and developing a “modern, pedestrian-friendly urban space” around…

News May 11
Clothes Landfill Returns Waste

How Returns Drag Down Sustainability Efforts (and what Retailers can do About it)

It’s becoming increasingly clear that returns have costs that go well beyond the financial. Each year in the U.S., 5 billion pounds of returned goods end up in landfills and…

Features May 11

Five KPIs That Tell you Everything About Your Returns Customer Experience

Many retailers are getting the concept of customer journeys wrong, or, rather, they have great customer journeys mapped out — they just end after the “purchase” moment. For sure, the…

Executive Viewpoints May 11
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank