Retail TouchPoints

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Why Customer Empathy is the New Metric Guiding Brands Through Divisive Times

Over the past decade, the social and political climate of the United States and abroad has forced every strata of society to take stands on issues where they may have…

Executive Viewpoints May 10

Brookfield Property Sells Forever 21 Stake as Retail Continues to Drag

Brookfield Property Partners sold its stake in Forever 21 for $63 million during Q1 2021, which contributed to the real estate company’s quarterly income of $731 million. Brookfield’s flow from…

News May 7

Canada Goose to Bring Experiential In-Store Snow Room to the U.S.

Outerwear retailer Canada Goose will open its first California store in fall 2021 at the South Coast Plaza Mall in Costa Mesa, Calif., where it will house its first-ever Snow…

News May 7
Dickies 3DLOOK

Dickies Tests AI-Enabled Fitting Recommendations in its China Tmall Store

Workwear brand Dickies has partnered with 3DLOOK to offer its customers in China a personalized fitting experience on the Tmall Global marketplace. The pilot program will leverage 3DLOOK’s AI-enabled technology…

News May 7

Tuesday Morning Names Burlington Exec as New CEO

Tuesday Morning has named off-price retail veteran Fred Hand as its new CEO, effective May 17, 2021. Hand was most recently COO of Burlington Stores, which he first joined in…

News May 7

At Home to be Taken Private in $2.8 Billion Purchase

At Home has entered into a definitive agreement to sell itself to funds affiliated with Hellman & Friedman (H&F), a global private equity firm, in an all-cash transaction valued at…

News May 7

For Affiliate Marketers, Brand Safety is Always On — Equal Parts Partnership and Monitoring Best Practices

It’s been satisfying to see affiliate marketing mature over the past two decades, evolving from a somewhat experimental performance option that more adventuresome marketers undertook to a reliable channel that…

Executive Viewpoints May 7

Retailers are Entering the Lending Game Thanks to Treasure Trove of Merchant Data

Today’s retailers know it’s imperative to embrace ecommerce, not just through the pandemic, but for future survival. The convenience and contactless peace-of-mind that ecommerce delivers to customers is simply too…

Executive Viewpoints May 7

Madison Reed Rolls Out Digital Swatch Panel Experience to Engage Shoppers and Gather Insights

Hair color company Madison Reed is making its Color Bar stores more engaging for customers with the deployment of a new digital swatch panel experience at four locations: New York,…

Features May 7
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