Retail TouchPoints
PwC Holiday Outlook 2026: Spending Holds, Shopping Habits Shift
Top Stories
Latest Posts
Four Retail Tech Trends to Anticipate this Holiday Season
Throughout the past year, the retail industry has been hit hard by the pandemic. Although shoppers are currently flocking back to brick-and-mortar stores, research shows that 43% of U.S. consumers…
Executive Viewpoints August 2
How Andie Reaps Rewards by Investing Time in its Celebrity Partnerships
Celebrity partnerships can be a powerful tool for any retailer. The built-in audience and media-grabbing appeal of the world’s most famous people make them perfect allies for brands, and they…
Features August 2
Making Sense of the Evolved Digital Commerce Landscape
Featuring: Rick Watson, RMW Commerce Consulting Is the shift to digital a one-way street, or will ecommerce go back to how it operated before the pandemic? Which categories will be able…
Podcasts August 2
Learning from Amazon’s Innovation-Driven Culture
Amazon’s culture has been studied and reported on for years. Many retailers have attempted to cultivate a culture of testing, failing and learning in order to inspire employees to take…
Features August 1
Making It Work! Same-Day Delivery Edition
Omnichannel retailers that want to exceed shopper expectations and maximize revenue results should look no further than the last mile. Same-day delivery in particular has become a key way for…
Features August 1
Walmart, Apple Reimplement Mask Mandates After CDC Updates Guidance
The U.S. Centers for Disease Control and Prevention has changed its mask guidance to recommend that all people wear a mask indoors in areas with “substantial and high transmission” of…
News July 30
5 Tips for Singles’ Day Success
November might seem far away, but the fact is, brands and retailers in China have already been preparing for the world’s biggest shopping event — known interchangeably as Singles’ Day,…
Features July 30
4 Tips for Driving Digital Sales in Hyper-Dynamic Markets
Success in online sales has become a high-stakes game. On one hand, the volume of business transacted online continues to grow at a breakneck pace while it has been getting…
Executive Viewpoints July 30
How to Optimize Your Order Support to Provide a Best-In-Class Customer Experience
Standard order tracking, or worse yet shipment tracking, is not enough anymore given the reality of the pandemic accelerating the shift toward ecommerce. It has changed the way shoppers purchase…
Executive Viewpoints July 30
Latest Podcasts
Latest Resources
