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Askneo Turns SMS Messages into Personalized Outreach with Chatbot
Askneo has launched a conversational chatbot for the Neo SMS platform that aims to use texting to turn mass customer outreach into personalized interactions at scale. The solution offers a…
News July 22
Engage3 Helps Independent Grocers Optimize Pricing Storewide
Price optimization solution provider Engage3 has launched its Price Image Management (PIM) suite for independent grocers and convenience stores. The Engage3 PIM platform is designed to help independent retailers track…
News July 22
JCPenney Launches New Inclusive Beauty Brand to Promote BIPOC Businesses
JCPenney is putting its stake in the inclusive beauty movement with the launch of a new in-store and online beauty experience. The core mission of JCPenney Beauty is to create a “hyper-inclusive,” omnichannel experience that “exemplifies…
News July 21
Why Online Marketplaces are Outpacing Ecommerce in a Post-COVID World
Consumer shopping habits have shifted irreversibly towards ecommerce in the past two years. For many, every day has become a holiday as new packages arrive from their favorite online retailers.…
Executive Viewpoints July 21
Latest CAMP Location Showcases the Art of Child’s Play
In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive…
Features July 21
Zoom Acquires Five9 for $14.7B to Bolster Customer Service Offerings
Zoom Video Communications has agreed to acquire Five9, a provider of cloud-based contact center solutions, in an all-stock transaction valued at approximately $14.7 billion. With the acquisition, Zoom said it…
News July 20
Shoppers Are Flocking to a New Digital ’Hood. What Does This Mean for Retail?
During the pandemic, much like our working lives and our socializing, retail had to migrate solely online — and with this seismic shift, shopper expectations have skyrocketed. A smooth transaction…
Executive Viewpoints July 20
Successful Retail Marketing Requires a Skilled ‘Data Translator’
Mastering data is critical for retailers, particularly those serving specialty areas. The ability to reach consumers at the moments in time when they’re likely to make — or at least consider —…
Executive Viewpoints July 19
Uber Expands Same-Day Grocery Service to 400 Cities with Plans to Go National
On-demand and scheduled grocery delivery services from Uber Technology have now expanded to 400 towns and cities in the U.S., more than doubling the availability of the offering. Both Uber…
News July 19
