Retail TouchPoints

Latest Posts

Returns: The Hidden Opportunity for Retail

Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S.…

Executive Viewpoints August 16

Brick-and-Mortar Retailers Like Sephora and Bloomingdales Overcame 2020 With Style

The impact of the pandemic to brick-and-mortar was immediately felt, with over 8,000 US stores closed in 2020 and 10,000 more predicted to close in 2021. Many retailers were catapulted…

Executive Viewpoints August 16

Online Menswear Retailer Reduces Returns to 3% with Virtual Fit Technology

Many ecommerce retailers, particularly in the apparel space, have resigned themselves to return rates of 20%, 30% or more as a death-and-taxes-style inevitability. But Otero Menswear, an online-only retailer specializing…

Features August 16

Creating ‘Retail Theater’ Amid a New Normal

Featuring: Mark Landini & Rikki Landini, Landini Associates Landini Associates are in the business of “reinventing normal.” The firm has helped world-renowned businesses like McDonald’s, Unilever, Walgreens and Aldi reimagine their brands and…

Podcasts August 16
Hudson's Bay

In Third Physical-Digital Split This Year, HBC Divides Hudson’s Bay Into Online and In-Store Businesses

HBC will separate Hudson’s Bay into distinct brick-and-mortar and ecommerce businesses in an effort to accelerate the brand’s digital-first transformation. The new operating model will help each organization focus on…

News August 13
BigCommerce Sharon Gee

What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key It’s been a big month for BigCommerce: in the last four weeks, the SaaS ecommerce platform has partnered with…

Features August 13

Are You Ready for the Next Mobile Revolution?

The emergence of smartphones completely changed the world of ecommerce. Suddenly people had the power of the internet at their fingertips; they could shop from anywhere, faster than ever before.…

Executive Viewpoints August 13

What Can the Retail Industry Do to Reduce Unemployment?

Unemployment is always a pressing issue for the federal government. The pandemic and the closure of businesses has caused significant stress for workers and business owners. In the new world…

Executive Viewpoints August 13

Authentic Brands Group Acquires Reebok for $2.5 Billion, Adding Athletic Gear to its Portfolio

Adidas will sell Reebok to Authentic Brands Group (ABG) for up to €2.1 billion ($2.5 billion), with the majority to be paid in cash at closing of the transaction and…

News August 12
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank