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PwC Holiday Outlook 2026: Spending Holds, Shopping Habits Shift
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Walgreens Debuts Chief Customer Officer Role
Walgreens Boots Alliance (WBA) has made a series of new executive appointments that include the creation of the role of Chief Customer Officer for Walgreens, responsible for the customer experience across all consumer touch points. That role will be…
News August 31
Pandora Jewelry Rolls Out Workforce Safety Solution as it Reopens Headquarters
Pandora Jewelry will deploy the Appian Workforce Safety solution to support workplace health and safety across its U.S. operations. Pandora had used the cloud-based solution early in the pandemic to…
News August 31
The Growth of Digitally Exclusive NFTs is Creating Real-World Opportunities for Retailers
There’s been a lot of talk of the “metaverse” lately. From Mark Zuckerberg’s plans to turn Facebook into a “metaverse company” to Ralph Lauren creating a digital fashion collection for avatars to wear online, executives in the real world are increasingly turning their attention to the virtual one. As a panel of experts explained at retailX Aug.…
Features August 31
AI and Autonomy: Real-World Applications in an Un-Clerked Store Near You
Decades ago, a cashierless store would be a ridiculous idea, but artificial intelligence (AI) has made it a reasonable reality for any brick-and-mortar retail outlet that relies on in-store customers…
Executive Viewpoints August 31
Amazon Adds its Weight to BNPL’s Momentum
Amazon will let shoppers split purchases of $50 or more into multiple monthly payments through a partnership with Affirm. The flexible payment service is currently being tested with a select…
News August 30
BigCommerce and Diono Dig Into ‘Hybrid Retail’
Featuring: Tim Maule, Diono LLC & Marc Ostryniec, BigCommerce Executives are prioritizing their investments based on two factors: the “known unknowns” and the “unknown unknowns.” That is why, more than ever, brands…
Podcasts August 30
Bed Bath & Beyond
Bed Bath & Beyond has said goodbye to its cramped aisles and stocked-high shelves. With its new flagship in New York City, the retailer has completely transformed its in-store experience,…
News August 30
IKEA Moves Closer to Circularity with Buy Back & Resell Pilot
IKEA will test its new Buy Back & Resell service at its Conshohocken, Pa. store through Sept. 19, 2021, with plans to expand it to additional U.S. markets in the…
News August 30
Gap Buys Virtual Try-On Company as Ecommerce Grows to 33% of Total Revenue
Gap has acquired Drapr, a virtual apparel try-on application designed to help shoppers find the best clothing size and fit for their personal style and body type. The deal was…
News August 30
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