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From Online Quizzes to In-Store Screens, Madison Reed Emphasizes a Fluid Customer Experience
Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty when the pandemic limited traditional in-person efforts. Madison Reed responded by building…
Features September 10
Activewear Category’s ‘Legs’ Demonstrated by Lululemon, Under Armour and Athleta Q2 Results
The activewear category, boosted by the pandemic, has maintained its momentum even through supply chain challenges and the threat of the Delta variant. Lululemon, Under Armour and Athleta all posted…
News September 9
Why Modern Slavery Risks Should be Top of Mind Post-Pandemic
The pandemic has pushed global supply chains to the limit. Lockdowns and border closures triggered widespread delays, while material and labor shortages forced many businesses to shut up shop. For…
Executive Viewpoints September 9
Goodcall Offers Local Businesses a 24/7 Conversational Phone Assistant
Goodcall has launched a conversational AI platform with a 24/7 phone assistant designed for local businesses. The company is debuting the software in a partnership with Yelp. This collaboration aims…
News September 9
NRF, Macy’s and the Boys and Girls Club of America Team Up to Train 20 Future Retail Leaders
NRF, Macy’s and the Boys and Girls Clubs of America (BGCA) came together for a special event supporting the NRF Foundation’s RISE Up training and credentialing program and the BGCA’s…
Features September 8
Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling
Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions they provide, rather than the products they offer. De Datta calls this “seeker-centricity” — creating digital experiences centered…
Features September 8
How Brands Large and Small are Leaning into the Amazon Effect to Compete
It’s no secret that Amazon is the ecommerce titan. According to a 2020 survey, over half of U.S. adults say they begin their online shopping search on Amazon. But the…
Executive Viewpoints September 8
How Security Cameras Can Be Adapted to Create Checkout-Free Store Experiences
Visit a major retail store recently? Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers. Retail technology is continually evolving in…
Executive Viewpoints September 8
DICK’S Sporting Goods Enters the Outdoors Space With Emphasis on Conservation
DICK’S Sporting Goods will open a new concept store, Public Lands, in Pittsburgh on September 24. The 50,000-square-foot store will carry an assortment of outdoor and lifestyle apparel, footwear and…
News September 7
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