Retail TouchPoints

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Afterpay Snap Dropshop

Afterpay NYC Event Mixes IRL Product Drops and Immersive AR Experiences

BNPL provider Afterpay is bringing its newly launched online platform The DROPSHOP — which offers merchandise exclusives to BNPL customers — into the real world with a two-day immersive experience in New York City’s Times Square.   On Sept. 7 and 8, Afterpay will host…

News September 1

A Look Inside the First Bloomie’s Small-Format Store

Bloomingdale’s has opened the doors of its first smaller concept store — Bloomie’s. Located in Fairfax, Va., the inaugural location measures 22,000 square feet and features a curated assortment of contemporary and luxury brands for men and women that will updated several times a week. …

News September 1

Tory Burch Returns to its Roots With New Manhattan Store

Tory Burch has opened a new boutique on Mercer Street in New York City’s SoHo neighborhood, near where the retailer opened its first location in 2004. The shop will feature…

News September 1

The True Cost of IT Downtime in Today’s Retail Reality, and Ways to Mitigate it

As COVID-19 restrictions continue to ease and more than half of Americans are now fully vaccinated, customers are steadily returning to in-store shopping as their confidence and comfort level with…

Executive Viewpoints September 1

New MAPCO Design Concept Brings Discovery into the C-Store

When people hear “convenience store,” an image of a sterile store with fluorescent lighting may come to mind. But MAPCO is reimagining the C-store experience to be rich and welcoming,…

Features September 1

Zebra Technologies Acquires SaaS Forecasting and Merchandising Solution

Zebra Technologies will acquire antuit.ai, a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. Antuit.ai will serve as the…

News August 31
Tracey Brown Walgreens

Walgreens Debuts Chief Customer Officer Role

Walgreens Boots Alliance (WBA) has made a series of new executive appointments that include the creation of the role of Chief Customer Officer for Walgreens, responsible for the customer experience across all consumer touch points. That role will be…

News August 31

Pandora Jewelry Rolls Out Workforce Safety Solution as it Reopens Headquarters

Pandora Jewelry will deploy the Appian Workforce Safety solution to support workplace health and safety across its U.S. operations. Pandora had used the cloud-based solution early in the pandemic to…

News August 31
Gucci Roblox NFTs

The Growth of Digitally Exclusive NFTs is Creating Real-World Opportunities for Retailers

There’s been a lot of talk of the “metaverse” lately. From Mark Zuckerberg’s plans to turn Facebook into a “metaverse company” to Ralph Lauren creating a digital fashion collection for avatars to wear online, executives in the real world are increasingly turning their attention to the virtual one.   As a panel of experts explained at retailX Aug.…

Features August 31
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