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Connecting CX and Marketing: How to Create Customer-Centric Experiences That Deliver Business Results
In every organization, marketing plays an important role in defining, socializing and managing the customer experience (CX). However, the relationship between the customer experience and the marketing teams is often…
Executive Viewpoints September 3The Future of Stores through Cloud-Native Solutions
Retailers are fiercely fighting a new battle: the demand for the digital-first brick-and-mortar store. Faced with the growing reality that stores are required to deliver in-store, interactive and virtual shopping…
Executive Viewpoints September 3Walmart, Amazon Add Training and Advice to Career Days as Each Seeks to Hire Tens of Thousands
Despite the tight labor market, both Walmart and Amazon are planning ambitious hiring sprees, with both retail giants aiming to improve their logistics. Walmart will hire 20,000 supply chain associates…
News September 2Seize the New Retail Moment: 5 Reasons to Attend #RSP21
Change has always been a constant in retail, but the pace and severity of that change has heightened over the past two years. But with all challenges comes great opportunities.…
Executive Viewpoints September 25 Tips for Maximizing Influencer Marketing’s Impact
A retailX panel of social media and influencer experts had a candid conversation about how influencers are driving the maturity of social commerce, which is expected to reach $36.09 billion…
Features September 2Sensormatic Solutions Improves Inventory Visibility to Reduce Shrink
Sensormatic Solutions, a Johnson Controls company, is streamlining its store shrink visibility offering globally. The updated offering combines RFID-enabled detection systems and Electronic Product Code (EPC) item-level data with Sensormatic…
News September 2Smart Contactless Lockers are Helping Retailers’ Order Fulfillment Efforts
Smart lockers are the future of package delivery and package pickup for retailers. To understand why, we have to delve into the evolution of order fulfillment. Traditionally, when customers ordered…
Executive Viewpoints September 2Carhartt Teams with Metallica Foundation to Recruit and Train Skilled Workers
Workwear brand Carhartt is recognizing the importance and value of labor by teaming up with heavy metal band Metallica’s All Within My Hands foundation, with the goal of training a…
News September 1Avery Dennison Acquires Labeling Solution Provider for $1.45 Billion
Avery Dennison has signed an agreement to acquire Vestcom, a privately held pricing and branded labeling solution provider, for $1.45 billion in a cash transaction subject to certain closing and…
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