Retail TouchPoints

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Why Retailers Need Cloud-Native Payment Orchestration: 5 Tips to Flexible, Scalable, Customized Payment Infrastructure

Why is payment orchestration suddenly getting so much attention? The truth is, it’s not a new idea, but what is different is the accelerated drive toward digital transformation and the…

Executive Viewpoints September 10

Retailers Don’t Want to Build All-New Stores Just to get Autonomous Checkout

Autonomous checkout (sometimes called cashierless checkout) is the biggest change in retail since the advent of ecommerce, and it’s on the radar of just about every retailer. While some of…

Executive Viewpoints September 10

From Online Quizzes to In-Store Screens, Madison Reed Emphasizes a Fluid Customer Experience

Building connections with consumers is one of retail’s most enduring challenges, and highly tactile brands faced extra difficulty when the pandemic limited traditional in-person efforts. Madison Reed responded by building…

Features September 10

Activewear Category’s ‘Legs’ Demonstrated by Lululemon, Under Armour and Athleta Q2 Results

The activewear category, boosted by the pandemic, has maintained its momentum even through supply chain challenges and the threat of the Delta variant. Lululemon, Under Armour and Athleta all posted…

News September 9

Why Modern Slavery Risks Should be Top of Mind Post-Pandemic

The pandemic has pushed global supply chains to the limit. Lockdowns and border closures triggered widespread delays, while material and labor shortages forced many businesses to shut up shop. For…

Executive Viewpoints September 9

Goodcall Offers Local Businesses a 24/7 Conversational Phone Assistant

Goodcall has launched a conversational AI platform with a 24/7 phone assistant designed for local businesses. The company is debuting the software in a partnership with Yelp. This collaboration aims…

News September 9

NRF, Macy’s and the Boys and Girls Club of America Team Up to Train 20 Future Retail Leaders

NRF, Macy’s and the Boys and Girls Clubs of America (BGCA) came together for a special event supporting the NRF Foundation’s RISE Up training and credentialing program and the BGCA’s…

Features September 8
The Digital Seeker

Exclusive Q&A: Ecommerce Winners Focus on What Customers are Seeking vs. the Products They’re Selling

Author Raj De Datta believes that the companies that are winning today in the crowded terrain of cyberspace are those focusing on the solutions they provide, rather than the products they offer. De Datta calls this “seeker-centricity” — creating digital experiences centered…

Features September 8

How Brands Large and Small are Leaning into the Amazon Effect to Compete

It’s no secret that Amazon is the ecommerce titan. According to a 2020 survey, over half of U.S. adults say they begin their online shopping search on Amazon. But the…

Executive Viewpoints September 8
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