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How are Retailers Overcoming COVID-19 and Brexit Supply Chain Fragility?
As the United Kingdom hastened to exit from the European Union, restricting access to the European single market that accounted for 50% of imported goods, supply chain disruption was inevitable…
Executive Viewpoints October 4What Does It Mean to Be an Inclusive Brand?
Featuring: Liza Amlani, Retail Strategy Group Over the course of the pandemic, consumers’ buying needs completely changed. Some consumers switched suits for athleisure, while others focused less on a full…
Podcasts October 4Neiman Marcus Responds to Breach of 4.6 Million Customers’ Data
Neiman Marcus Group (NMG) said it recently learned personal information from as many as 4.6 million online customers had been obtained by an unauthorized party. The company is in the…
News October 1Most Mobile Retail Apps Can Be Compromised in 15 Minutes or Less
The importance of mobile apps to retail is growing fast. U.S. consumers spent more than $52 billion on mobile commerce from Nov. 1 to Dec. 9, 2020, which is up…
Executive Viewpoints October 1Why Companies Should Consider Outsourcing Some or All of Their Supply Chain
As supply chains become increasingly complex due to the proliferation of commerce channels and higher consumer expectations, businesses are turning to outsourced functions that can deliver on speed, quality and…
Executive Viewpoints October 1TD Bank Exec Recommends Retailers Build Up Inventory to Combat Inflation and Meet Current Customer Needs
Retailers are facing both a major opportunity and a major challenge in the coming months: shoppers are primed to spend big during the holidays, but labor and product shortages may…
Features October 1Dollar Tree Continues to Look Beyond the Buck as Inflation Rises
Dollar Tree might have to start considering a rebrand as it continues to branch out into higher price points. The retailer will begin adding new price points above $1 at…
News September 30Staples Partnership Adds 1,000+ Happy Returns Locations to Network
Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. Beginning in…
News September 30The Consumer Panel is Dead: How AI is Leading the Future of CPG
COVID-19 fundamentally changed the way people shop and interact with brands. As the rise of ecommerce continues to accelerate, consumer behavior is changing at lightning speed. But without access to…
Executive Viewpoints September 30


















