Retail TouchPoints
PwC Holiday Outlook 2026: Spending Holds, Shopping Habits Shift
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How Retail Fixturing Can Turn the Average Shopping Trip Into an Experiential Event
Retail fixturing is not a new concept, but the way it’s being used is evolving. This tactic is traditionally a means of merchandising brick-and-mortar stores with everything from standard, pre-built…
Executive Viewpoints October 6Livestreaming: Debunking 5 Common Myths
“Livestreaming” is one of the buzziest terms of the moment in retail, but the live shopping concept has actually been around for decades, popularized in the 1980’s by TV shopping…
Features October 6How to Keep Your Website Live During a High-Traffic Shopping Event
The ecommerce industry changes fast — particularly when world-transforming events such as COVID-19 happen. The pandemic has had a huge impact on the industry, powering the growth of ecommerce and…
Executive Viewpoints October 6Despite Subscription Declines, Rent the Runway Plans to Go Public
Rent the Runway has filed its IPO, joining the growing roster of circularity-focused digital brands that have gone public in 2021, including resale platforms Poshmark and ThredUP. Rent the Runway…
News October 5Gap Continues Tech-Buying Spree with AI Acquisition
Gap has acquired Context-Based 4 Casting (CB4), a startup that uses AI and machine learning tools to transform retail operations, increase sales and improve the customer experience. Funded by investors including Sequoia…
News October 5Gen Z Expert Reveals Why This Generation’s Seeming Contradictions Make Complete Sense
There has never been a generation quite like Gen Z, and retailers need to recruit them now to bring their valuable insights and skillsets into their corporate culture. Hana Ben-Shabat,…
Features October 5Conversational Commerce is the Key to a Seamless Omnichannel Experience
I was recently speaking with a senior executive from a convenience store chain who told me that his company had an epiphany a few months after COVID-19 took hold in…
Executive Viewpoints October 5Claire’s Files for IPO as it Expands Presence Outside of Malls
Claire’s has filed for an IPO that would value the company at $100 million. In its filing, the retailer noted that it achieved total net sales growth of 93.1% compared…
News October 4Amazon, Target, Walmart Incentivize Early Holiday Shopping
Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Beginning Oct. 4,…
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