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Why Ecommerce Retailers Need an Open Relationship with Their Shippers this Holiday Season
Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. The performance of each of the three main national carriers — FedEx, UPS and…
Executive Viewpoints December 6The Verbal Contract: How Conversational Intelligence Transforms Dispute Resolution for Retailers
Dispute resolution is always an important aspect of any customer relationship and there’s a good chance that many retailers will do more of it this holiday season, with sales volumes…
Executive Viewpoints December 6Is Cyber Weekend Dead?
Featuring: Taylor Schreiner, Adobe Digital Insights You may have seen headlines that ask a similar question: is Cyber Weekend dead? Taylor Schreiner, Director of Adobe Digital Insights, doesn’t think this reflects…
Podcasts December 6REI Taps Former Amazon Exec for New Chief Commercial Officer Position
REI Co-op has named long-time Amazon executive Cameron Janes to its newly created position of SVP and Chief Commercial Officer. The outdoors retailer also has promoted Kelley Hall to EVP…
News December 3Report: Sean Combs Places $3.3 Million Bid to Acquire His Sean John Brand Out of Bankruptcy
Hip-hop entrepreneur Sean “Diddy” Combs has reportedly placed a $3.3 million bid to acquire his own fashion brand, Sean John, out of bankruptcy, according to Bloomberg. The retailer is currently…
News December 3Shoe Carnival Buys Shoe Station, Expects to Operate 400+ Stores by End of 2022
Shoe Carnival has made the first acquisition in its 43-year history with the purchase of family-owned shoe retailer Shoe Station for $67 million. Shoe Station currently has 21 locations in…
News December 3How Retailers like Rothy’s and Shinola are ‘De-Risking’ Product Design with Consumer Data
Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to…
Features December 3Developing the Optimal Lifecycle for Successful Promotions
The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce strategy. In response, retailers will need to explore other means of differentiation.…
Executive Viewpoints December 34 Retail Security Blind Spots to Consider This Holiday Season
Retailers are currently in the midst of a tumultuous holiday season. While sales are expected to rebound from 2020, persisting challenges from the pandemic are keeping executives incredibly busy. With…
Executive Viewpoints December 3



















